If you received too much CCB or other child and family benefits, you need to repay them. Call CRA if you need to speak to an agent to make payment arrangements.

Before you call:

To verify your identity, you’ll need

• Social Insurance Number
• Personal details about the children in your care
• Information from previous benefit payments
• Details from your account or an assessed return, notice of assessment, reassessment, or other tax document

Telephone number

1-888-863-8662

Hours

Table 3 – hours for payment arrangement on CCB overpayments

Day	Hours
Mon to Fri	7 am to 8 pm (Eastern time)
Sat and Sun	Closed

Closed on public holidays