Phone number and hours of operation

Dial Yukon, Northwest Territories, and Nunavut, please dial

This service line is dedicated to the following programs:

  • Canada Child Benefit (CCB) and related benefits
  • GST/HST credit
  • Climate Action Incentive Payment (CAIP)
  • Child disability benefit
  • Change your marital status
  • Notify the CRA about the death of a benefit recipient

Hours of Operation: Monday to Friday, 8 am to 8 pm, Saturday 9 am to 5 pm. SunClosed.  Public holidays are Closed.

Step-by-step call instructions to connect quickly to a CCB call centre agent

Dial Yukon, Northwest Territories, and Nunavut, please dial

Once dialed in, press 2 for French, and stay on the phone to continue in English.

For the Canada Child Benefit program, press 1.

The automated system will start playing. Press number zero “0” twice to get connected directly to the CRA call centre agent queue.