Before you call

To verify your identity, you’ll need

• Social Insurance Number
• Personal details about the children in your care
• Information from previous benefit payments

If you are calling the CRA on behalf of someone else, you must be an authorized representative

Telephone number

1-800-959-2809

Hours

Table 2 – Hours for Alberta benefit programs

Day	Hours
Mon to Fri	8 am to 8 pm (Mountain time)
Sat	9 am to 5 pm (Mountain time)
Sun	Closed

Closed on public holidays