By Phone
Call CCB and related provincial and territorial programs
- Before you call
- To verify your identity, you’ll need
- Social Insurance Number
- Personal details about the children in your care
- Information from previous benefit payments
If you are calling the CRA on behalf of someone else, you must be an authorized representative.
- Telephone number
- 1-800-387-1193
Yukon, Northwest Territories and Nunavut:
1-866-426-1527 - Hours
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Table 1 – Hours for the CCB and related provincial and territorial programs Day Hours Mon to Fri 8 am to 8 pm (local time) Sat 9 am to 5 pm (local time) Sun Closed Closed on public holidays
Online
Get your personalized benefit information in My Account.
Alternative:Â MyCRA web app
What you can do online:
- apply for the Canada Child Benefit (CCB)
- view CCB and related provincial and territorial programs payments, account balance, and statement of account
- view and update children in your care
- update your personal information, including your address and your marital status
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