By Phone

Call CCB and related provincial and territorial programs

Before you call
To verify your identity, you’ll need

  • Social Insurance Number
  • Personal details about the children in your care
  • Information from previous benefit payments

If you are calling the CRA on behalf of someone else, you must be an authorized representative.

Telephone number
1-800-387-1193

Yukon, Northwest Territories and Nunavut:
1-866-426-1527

Hours
Table 1 – Hours for the CCB and related provincial and territorial programs
Day Hours
Mon to Fri 8 am to 8 pm (local time)
Sat 9 am to 5 pm (local time)
Sun Closed

Closed on public holidays

 

Online

Get your personalized benefit information in My Account.

Alternative: MyCRA web app

What you can do online:

  • apply for the Canada Child Benefit (CCB)
  • view CCB and related provincial and territorial programs payments, account balance, and statement of account
  • view and update children in your care
  • update your personal information, including your address and your marital status